Last Updated: 1/6/2026
Welcome to Autowate (“Autowate,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Autowate website, platform, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use Autowate.
1. Description of Services
Autowate provides an automated waitlist and notification platform designed to help appointment-based businesses manage cancellations and fill available appointment slots through automated text messaging and workflows.
Autowate does not provide medical, dental, legal, or professional services and does not guarantee bookings or revenue.
2. Eligibility
You must be at least 18 years old and have the authority to bind a business entity to use the Services. By using Autowate, you represent and warrant that you meet these requirements.
3. Account Registration
To use certain features, you may be required to create an account.
You agree to:
• Provide accurate and complete information
• Maintain the security of your login credentials
• Notify us immediately of any unauthorized access
You are responsible for all activity that occurs under your account.
4. Use of the Services
You agree to use Autowate only for lawful purposes and in compliance with all applicable laws, including but not limited to:
• TCPA (Telephone Consumer Protection Act)
• CAN-SPAM Act
• Local, state, and international data protection laws
You are solely responsible for obtaining proper consent from your clients to receive SMS or other automated communications.
5. Text Messaging, Client Consent & ISV Role
By using Autowate, you acknowledge and agree that Autowate provides automated messaging technology on behalf of its business clients (the “End Businesses”).
All SMS messages sent through the Autowate platform are sent on behalf of the End Business, which is the sender of record for all consumer communications. Autowate does not send SMS messages to consumers on its own behalf.
End Businesses (for example, Russell di Bari, DDS) are solely responsible for collecting, maintaining, and documenting proper consumer opt-in consent in compliance with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA).
Consumers must be provided with the ability to opt out of messages at any time, including by replying STOP to any SMS message or by contacting the End Business directly.
Autowate acts solely as a technology provider and data processor and is not responsible for improper consent collection, message content, or misuse of messaging features by End Businesses.
6. Data & Privacy
Your use of the Services is also governed by our Privacy Policy. End Businesses retain ownership of their data, including consumer phone numbers and opt-in records.
Autowate processes data solely to provide the Services on behalf of End Businesses and does not sell, share, lease, or transfer phone numbers, SMS consent, or messaging data to third parties.
Reasonable administrative, technical, and organizational safeguards are used to protect data; however, no method of transmission or storage can be guaranteed to be 100% secure.
7. Payment & Subscriptions
Certain features may require payment. If applicable:
• Fees are billed in advance and are non-refundable unless otherwise stated
• We may change pricing with reasonable notice
• Failure to pay may result in suspension or termination of Services
8. Service Availability & Modifications
We strive to keep Autowate available but do not guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue any part of the Services at any time without liability.
9. Intellectual Property
All content, software, and trademarks related to Autowate are owned by or licensed to us. You may not copy, modify, distribute, or reverse engineer any part of the Services without written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Autowate shall not be liable for:
• Lost revenue or missed appointments
• Data loss or service interruptions
• Indirect, incidental, or consequential damages
Our total liability shall not exceed the amount paid by you to Autowate in the twelve (12) months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless Autowate from any claims, damages, or expenses arising from:
• Your misuse of the Services
• Violation of these Terms
• Failure to obtain proper client consent
12. Termination
We may suspend or terminate your access to the Services at any time for violation of these Terms. Upon termination, your right to use the Services will immediately cease.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to conflict of law principles.
14. Changes to These Terms
We may update these Terms from time to time. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
15. Contact Information
If you have questions about these Terms, please contact us at:
Email: contact@Autowate.com
Website: https://www.Autowate.com